{"id":50443,"date":"2021-09-06T11:07:40","date_gmt":"2021-09-06T09:07:40","guid":{"rendered":"https:\/\/www.wikimedia.de\/?post_type=unlock-blog&p=50443"},"modified":"2021-09-06T11:07:40","modified_gmt":"2021-09-06T09:07:40","slug":"supply-chains","status":"publish","type":"unlock-blog","link":"https:\/\/www.wikimedia.de\/unlock\/unlock-blog\/supply-chains\/","title":{"rendered":"How we Learned to Stop Worrying, and Love the Process"},"content":{"rendered":"\n

When we joined the Wikimedia Accelerator UNLOCK, our project was still in a nascent, conceptual phase. We had a good sense of the topic we wanted to address and a handful of ideas of what we imagined it would look like, but it was difficult to pinpoint what it *was*. This was why we had sought out a program like UNLOCK, because we knew we needed an extra push to make our project ideas more clear and tangible. And yet, joining the world of product development as two social science researchers was still a shock to the system, albeit one we\u2019ve come to embrace over time.<\/p>\n\n\n\n

The world of product development differs from our prior experiences in two significant ways: outputs and audience. Firstly, although we\u2019ve both previously been involved in visual design projects, our earliest attempts at wireframing really confronted us with the challenge of turning our abstract ideas into something concrete. Breaking down what would go where and how, where things end up on a page, what happens when you click different things \u2013 it was all a very new way of thinking for us. Secondly, it was the first time we were thinking of our audience as a specific group of people whose needs and wishes could be deciphered and catered to by adapting the project accordingly. It was at this stage that we were introduced to user research by our coach, Elio Qoshi<\/a>, and a suite of tools to help us understand this approach and put it into practice.<\/p>\n\n\n\n

Finding Our Feet through User Research<\/h3>\n\n\n\n

After a few days spent digesting Sprint #1, we set out to speak to potentially-interested users about the kind of content, features and tools they might find interesting or not. We soon learned that user research applied skills that we were already acquainted with as researchers. In fact, we realized that as social scientists, we could put experiences we already had to good use, and apply the theories we knew to understand how people understand supply chains and use technology.<\/p>\n\n\n\n

\"UNLOCK<\/figure>

Lizenzhinweis<\/h2>\"UNLOCK
UNLOCK 2021_Project SupplyChains_Personas<\/figcaption>